Shipping policy

Shipping Policy

Thank you for shopping with us! To ensure a smooth and hassle-free delivery of your orders, we have outlined our shipping policy below:

1. Order Processing Time

All orders will be processed within 1-3 business days after payment is received.
Order processing may be delayed during holidays or due to stock availability. If there are any delays, we will notify you via email.

2. Shipping Regions

We currently ship to the following countries/regions:
- North America, Europe, Asia
If you're located in a different region and wish to place an order, please contact us, and we'll do our best to accommodate your request.

3. Shipping Methods & Fees

We offer the following shipping methods: International express；Air transport；
Shipping fees are calculated based on your delivery address and the shipping method you choose.
- Standard Shipping
- Express Shipping
- Free Shipping: Available on orders over $100 (for select regions).

4. Shipping Time

5. Tracking Information

Once your order has been shipped, you will receive an email with a tracking number.
You can track your order using the tracking number via www.dapaza.com website.

6. Damaged or Lost Items

If your item arrives damaged or is lost during shipping, please contact our customer service team within 7 days of receiving your order.
Please retain all packaging materials and the item itself to assist in our investigation.

7. Returns & Exchanges

If you are not satisfied with your purchase, please refer to our [Return & Exchange Policy] for instructions on how to return or exchange your items.
Items must be unused and in original condition to be eligible for return. The return shipping cost will be the responsibility of the customer.

8. Customer Support

If you have any questions about our shipping policy or your order, please contact us at:
- Email: info@dapaza.com

Thank you for your support! We strive to make your shopping experience as smooth and enjoyable as possible.

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